Zelvior Atelier
Get In Touch

CONTACT ZELVIOR

For allocation inquiries, press, or anything else, reach the atelier directly below.

Correspondence

REACH THE ATELIER

We read every message personally. For allocation questions, sizing guidance, or anything else, expect a response within one business day.

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Good To Know

FREQUENTLY ASKED QUESTIONS

Will pieces be restocked once they sell out?

No. Zelvior pieces are released in limited allocations and are not restocked. Once a size or piece sells out, it is archived for good, so we recommend securing your size while it is available.

How do I find the right size?

Every product page includes a detailed size chart with measurements in inches. Compare the measurements to a garment you already own and love. If you are between sizes or need guidance, message us on WhatsApp and we will help you choose.

Do you ship worldwide?

Yes, we ship worldwide. Shipping costs and delivery estimates for your location are shown at checkout. For full details, please read our Shipping Policy.

Which currency are prices shown in?

All prices on the website are shown in Pakistani Rupees (PKR).

What payment methods do you accept?

The available payment methods are displayed at checkout. If you have trouble completing a payment, contact us and we will assist you.

Can I return or exchange a piece?

Our Refund and Exchange terms are set out in our Return Policy. If you have a question about an existing order, get in touch and we will guide you through the process.

How can I track my order?

Once your order has shipped, you will receive a confirmation with the details of your shipment. If you have not heard from us or need an update, email or message us with your order number.

How should I care for my Zelvior pieces?

Each product page includes care and material notes for that piece. In general, gentle care is recommended to preserve the fabric, its finish, and its drape.

How quickly will you respond to my message?

We read every message personally and respond within one business day. You can reach us through the form above, by email at Zelvior.store@gmail.com, or on WhatsApp.

"Every correspondence is read in the same silence we build in."