Legal & Governance

Terms & Conditions

Welcome to Zelvior. By placing an order with us, you agree to the following terms and conditions.
01

Information We Collect

When you browse our website, place an order, or contact us, we may collect your name, email, phone number, billing and shipping addresses, and order details. We also collect technical data such as your IP address, browser, and device information to improve your shopping experience.

02

How We Use Your Information

  • Process and fulfil orders, including pre-orders.
  • Arrange shipping and delivery.
  • Send order confirmations and dispatch updates.
  • Respond to questions about orders, returns, and exchanges.
  • Prevent fraud and comply with legal requirements.
03

Payments

Payments are processed by the providers available at checkout. Zelvior does not intentionally store complete payment card details on its own systems.

04

Cookies

Our website may use cookies, including those provided by Shopify or other integrated services, to support essential functions, remember preferences, and understand traffic. You can manage cookies through your browser settings; disabling some may affect certain features.

05

Security & Sharing

We take reasonable measures to protect your information and keep it only as long as needed for orders, support, and legal obligations.

We share information only with trusted providers such as hosting, payment, shipping, and support services, or when required by law. We do not sell your personal information.

06

Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your information, withdraw consent, or opt out of marketing emails. To make a request, contact our customer support. We may need to verify your identity first.

Our website may link to third-party sites, and we are not responsible for their privacy practices. It is not intended for children, and your information may be processed in other countries in line with applicable law.

07

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us through our official customer support channels. We may update this policy from time to time, and any changes will be published on this page.

Reach Client Care
Your Privacy Matters
Secure Handling
Client Protection
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Zelvior Excellence
Your Privacy Matters
Secure Handling
Client Protection
Official Portal
Zelvior Excellence